Yeah - sorry - my post wasnt the most enlightening was it (I typed it on iPhone and got interupted)!
Boil and Pop is what we call it when you put the figure into very hot water (ideally just boiled) for a few minutes. This makes the limbs loads more pliable and rubbery. After a few minutes they generally just pull straight off - and they've got so rubbery that they pull off without damaging them. As the insert comes out it makes a loud popping noise - hence the name - Boil and pop.
You can do that with the legs, arms and head. You then need to split the torso, which, as the King of Customs Mr 1672 says, is best done by carefully inserting a craft knife or razor blade in at the crotch where the plastic is welded, and working the knife/razor around the seam, until the torso comes in half. Best to cut right the way around with it before trying to force it, as the torsos are also joined by a "male/female" joint in the middle of the chest. If you try to force it before you've worked your razor around it is likely to crack the torso.
Anyway, hope that helps at all.
Just dont do like I did - cut my finger with the craft knife and was so busy tring to stop it from pouring with blood I tipped my almost boiling water onto my gentlemans regions! That wasn't a fun night!
