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Ebay Postage

Posted: 30 Nov 2009 21:52
by ODB
Looking for some thoughts here. I won a couple of things on ebay, seller sent through an invoice for them all and I paid it. Today I got a message saying that the seller needed more money to post them (in fact nearly doubling the P&P cost). Do I tell them to poke it and do I have ebay on my side?

Re: Ebay Postage

Posted: 30 Nov 2009 22:01
by humby248
Either get the weight of the items from them and go onto Royal Mail's website and work out a fair compromise for P&P or if they are ripping you off tell them to poke it. I hate people that take the piss with postage prices.
Today I sent a trade of the front cab part of the Corps/Lanard transporter. This is a medium size vehicle and only cost me £2.15 to post.

Re: Ebay Postage

Posted: 30 Nov 2009 22:12
by The Baron
Wasn't there a quoted price at the end of auction?

It may be genuine. Ask him how much the weight is and compare for yourself using http://sg.royalmail.com/portal/rm/Price ... ricingcalc

Re: Ebay Postage

Posted: 30 Nov 2009 22:47
by gung-hoeddie
regardless i think to double up the postage after excepting the winning bid is a bit sh*t, personnally i think it's tough titty.

Re: Ebay Postage

Posted: 30 Nov 2009 23:00
by ODB
Yes there was a quoted price and since I won two items the final P&P rate was combined so a bit more than quoted but now has doubled. I think they weren't happy with the final price so are trying to up their take.

Re: Ebay Postage

Posted: 30 Nov 2009 23:12
by The Baron
Have you already made payment according to their invoice? If so then a deal is a deal.

Don't get assy with them though, try to get a reasonable solution and if not take it to ebay.

Re: Ebay Postage

Posted: 30 Nov 2009 23:57
by ODB
Yep paid as per their invoice after I requested it. Plus there was a gap of 24 hours after I requested the invoice and then made payment. So surely enough time to rectify any mistake?

Re: Ebay Postage

Posted: 01 Dec 2009 00:29
by The Kraken Wakes
If I was selling something and quoted the wrong postage then id take the hit myself - I wouldnt expect the seller to pay up as theyve bid and taken that postage amount into account...

Re: Ebay Postage

Posted: 01 Dec 2009 00:38
by Chopper
I'd expect the seller to take the hit if they cocked it up. Only 2 reasons I'd reverse that decision, 1, if you know the seller and have a good relationship with him/her or 2, you thinks its fair enough.

I've had sellers send stuff that cost more than I paid, in those cases I'll usually offer to pay the difference if they were good to deal with. Never had anyone care tho.

Re: Ebay Postage

Posted: 01 Dec 2009 03:12
by The Baron
Are we talking like a £20 difference here? I could probably understand that if it were the case, even so the seller should be apologetic and ask if you'd mind - not insist you pay for their mistake.

The trouble is if you kick off too much you may not get your goods. As I say be calm and reasonable.