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Auto-notification e-mails

Posted: 26 Jun 2007 07:24
by The Baron
Well I've found the problem, the auto-notification e-mails were runing through actionforce.org, which is no longer online.

I've found the mod section, but have no idea what to do. I need to fill in these boxes:

SMTP Server Address
SMTP Username
SMTP Password

Can anyone advise, please? I'll contact my webhosts and phpbb2.

Posted: 26 Jun 2007 08:14
by jamarmiller
can chad ghost help with this??

glad at least your found out what happened, thats one step close to fixing it!!

Posted: 26 Jun 2007 18:08
by The Baron
So this is the spectacular circle I've been following for TEN HOURS over at streamlinenet:
I wrote:I'm having trouble with the auto-notification e-mails for my forum.

Please can you advise what I need to put in the following boxes?

SMTP Server Address
SMTP Username
SMTP Password
They wrote:If you are sending emails from a script you will need to use : smtp.bloodforthebaron.com, your username and password are your mailbox details,
I wrote:I'm afraid I don't know what you mean by sending from a script, how can I find out if I am, please?

I've inputted those settings and it doesn't seem to have made a difference. If it helps, users are getting this message after posting threads:

Ran into problems sending Mail. Response: 535 Error: authentication failed

DEBUG MODE

Line : 132
File : smtp.php
They wrote:Are you using a pre-built forum software?
I wrote:I'm afraid I don't know. It's phpbb2, if that helps.

When you say the username and password are my mailbox details, do you mean my streamline username and password, or my forum username and password.

I have tried them both with no success, I have also tried the Mysql Username and password you provided when I added the forum with no joy.

Sorry I can't be more helpful, I'm not the most tech savvy person!
They wrote:If you are using third party software this would sending from a script, the username password are your mailbox details not the forum details,
I wrote:Sorry, you've lost me. Please can you just tell me what to type in the three boxes?

SMTP Server Address
SMTP Username
SMTP Password

My forum URL is http://www.bloodforthebaron.com/phpBB2
They wrote:Please see previous replies for settings to use, we do not have access to your mailbox passwords,
I wrote:So I asked what you mean by "your username and password are your mailbox details" to which you replied "the username password are your mailbox details not the forum details". I ask for clarifictaion and you say "Please see previous replies".

Thanks. What are my mailbox details?
They wrote:Your mailbox details are the mailboxes you set up on this domain,
I wrote:I don't think I have any. Please can you check?
They wrote:You can configure all mailboxes via the domain cp,
I wrote:Yeah, I'm looking at it now, thanks
They wrote:We're glad this problem is now resolved. We wish you all the luck with your website. If you have any future questions or problems please either reply to this or open a new support ticket.
I wrote:It isn't resolved, I'm afraid.

I've set up a mailbox for my domain; ironblood@bloodforthebaron.com

I have set the forum settings as:

SMTP Server Address: smtp.bloodforthebaron.com
SMTP Username: ironblood@bloodforthebaron.com
SMTP Password: *** (my mailbox password)

I have also tried:

SMTP Server Address: smtp.bloodforthebaron.com
SMTP Username: ironblood
SMTP Password: *** (my mailbox password)

But when a user posts on the board the message is still:

"Ran into problems sending Mail. Response: 535 Error: authentication failed
DEBUG MODE
Line : 132
File : smtp.php"

and no auto-notification e-mail is sent.

I'm sorry if we're going round in circles
They wrote:Unfortunately we do not provide scripting help, as this is beyond the realm of service that we provide. We suggest searching on google for scripting help sites.
I wrote:Google?

I didn't ask for scripting help. I feel like I'm talking to a machine.

Just forget it.
They wrote:Unfortuantely as stated we cannot provide scripting help for third party software,
Is murder always illegal?

Posted: 26 Jun 2007 22:02
by jamarmiller
LOL if its machine no!

seriously NO HELP at ALL are they.
sucks

Posted: 27 Jun 2007 14:04
by jamarmiller
in these kinds of cases I go back and start all over again , write again and start from the beginning

Posted: 27 Jun 2007 15:42
by The Baron
Unfortunately I didn't write it, I inherited it warts and all.

Posted: 27 Jun 2007 15:59
by jamarmiller
LOL I meant write the customer serivce people again, like you never wrote them in the first place

Posted: 27 Jun 2007 20:18
by chad_ghost
I just checked my settings at http://army4One.com and I don't have any of that stuff filled out. Here is what I have:


Admin Email Address- admin@army4one.com
Email Signature- Thanks and God Bless, The Management
Use SMTP Server for email- No

That is all I have filled out. I get all of the notifications for my board. That is all I know :)

Posted: 27 Jun 2007 21:46
by The Baron
D'oh!!!

Three more cheers for Chad!!!

Thanks man.

Posted: 27 Jun 2007 22:26
by jamarmiller
chad_ghost wrote:I just checked my settings at http://army4One.com and I don't have any of that stuff filled out. Here is what I have:


Admin Email Address- admin@army4one.com
Email Signature- Thanks and God Bless, The Management
Use SMTP Server for email- No

That is all I have filled out. I get all of the notifications for my board. That is all I know :)
hey chad didnt know that was you on army for one!

good to know and thanks but I am still not getting my e-mail notifications!!!